Clean Crep Jamaica (“we”, “us”) runs a sneaker and Clarks cleaning service from Shop 19, Pristine Plaza, Half Way Tree, Kingston, Jamaica. We also run the Clean Crep app, this website, our Instagram account and the staff systems behind them. This page explains what information we collect, why, who helps us handle it, and what you can do about it.
We don’t collect card details. You pay at the shop, by cash, bank transfer or Lynk.
We do not sell your information, and we do not use it for third-party advertising.
Creppie, our chat assistant, is powered by AI (Anthropic’s Claude). What you type to Creppie is sent to Anthropic to write a reply, and saved with your chat history so Creppie can follow the conversation and our team can help you. We also use Claude to suggest a condition grade from the photos our staff take. AI can make mistakes, so ask for a person on our team at any time.
We use these services to run Clean Crep. They handle data on our behalf:
Some of these services store or process data outside Jamaica, mainly in the United States. Our staff can see customer and order data in our dashboard so they can run the business. Customer accounts can only see their own records.
We use PostHog to count things like “a booking was started” or “Creppie was opened”. We send only those named events, linked to your account id if you’re signed in. We don’t send your name, email, phone or what you type, we don’t record your screen, and we strip sign-in links from page addresses. PostHog stores an identifier in your browser or app (a cookie or local storage) to tell visits apart. We use no advertising cookies or tracking pixels. Signing in also uses a session cookie.
We keep your account, order history, chats and photos while your account is open or while we need them to finish an order or settle a question about one. Ask us to delete your data and we will, except for records we must keep by law, such as for tax or accounting.
Our app and website are meant for adults and older teens. They aren’t directed at children under 13, and we don’t knowingly collect their information. If you think a child has given us their details, contact us and we’ll delete them.
You can ask us to access, correct or delete your personal data, or to stop using it for reminders, by contacting us below. As a Jamaica-based business, we handle these requests, and any data breach, in line with Jamaica’s Data Protection Act, 2020.
If we change how we handle your data, we’ll update this page and the date at the top. For a significant change, we’ll also tell you in the app.
Shop 19, Pristine Plaza, Half Way Tree, Kingston, Jamaica
WhatsApp: 876-507-2163