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Privacy Policy

Last updated August 27, 2026

Clean Crep Jamaica (“we”, “us”) operates a sneaker and Clarks cleaning service out of Shop 19, Pristine Plaza, Half Way Tree, Kingston, Jamaica, along with the mobile app, website, and staff systems that support it. This page explains what information we collect through those systems, why, and what you can do about it.

What we collect

When you create an account or book a clean, we collect:

  • Account details — your name, email address, and phone number.
  • Order details — the service booked, item description, drop-off or pickup preference, notes you add, and price.
  • Order history — a record of past orders, used to show your history in the app and to calculate loyalty points.

We don’t collect payment card details through the app — payment happens in person at the shop, by cash or bank transfer.

How we use it

  • To take and track your bookings, and to notify you when your order status changes.
  • To run the loyalty points program.
  • To contact you about an order, by app notification or WhatsApp, if you reach out to us there.

We do not sell your information, and we do not use it for advertising.

Who can see it

You can see your own account and order data in the app. Clean Crep Jamaica staff can see all customer and order data through our operator dashboard, in order to run the business — take bookings, update order status, and provide support.

Where it’s stored

Your data is stored in a Supabase-hosted database. Supabase acts as our infrastructure provider — it stores the data on our behalf and does not use it for its own purposes. Access to your data is restricted by database-level security rules: customer accounts can only read and write their own records.

Cookies

The customer-facing app and landing page don’t use tracking or advertising cookies. Our staff dashboard uses a session cookie to keep staff signed in — that’s the only cookie use on this site.

Your rights

You can ask us to access, correct, or delete your personal data at any time by contacting us below. As a Jamaica-based business, we handle these requests in line with Jamaica’s Data Protection Act, 2020.

Changes to this policy

If we make material changes to how we handle your data, we’ll update the date at the top of this page.

Contact us

Shop 19, Pristine Plaza, Half Way Tree, Kingston, Jamaica
WhatsApp: 876-507-2163